Order Issues & Solutions

If Something’s Not Right

If something isn’t right, we’ll make it right. No drama, no complicated process.

What We Can Help With

We’ll step in if:

Your item arrives damaged

You receive the wrong item

Your order doesn’t arrive

Reach out within 7 days of delivery, and include a photo if possible, it helps us fix things faster.

What We Don’t Cover

Since each item is made just for your order, we’re unable to offer replacements or refunds for:

Incorrect size selected

Change of mind

Ordering the wrong item

We recommend checking sizing and details before placing your order, a quick double-check goes a long way.

Sizing Matters (More Than You Think)

Our t-shirts follow standard sizing, but fit can vary slightly.

If you’re unsure, the size guide is your best friend. It’s there to prevent regrets.

How We Resolve It

If your case is approved, we’ll either:

Send a replacement

or issue a refund

Whichever makes the most sense.

No Return Needed

In most cases, you won’t need to send anything back.

We’ll review the issue based on what you share and handle it from there, simple.

Late or Missing Orders

If your order hasn’t arrived within the expected timeframe, let us know.

We’ll check where it is and make sure it’s not taking an unplanned detour.

A Note on Small Differences

Slight variations in color or placement can happen.

Nothing drastic, just part of the process.

How to Reach Us

If something feels off, contact us with:

Your order number

A short explanation

Photos (if applicable)

We’ll take it from there.

Final Note

We keep things fair, simple, and reasonable.

Most orders arrive exactly as expected. But if yours doesn’t, we’ll sort it out properly for you.